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At Thomas Heating and Air, LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

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See What Our Customers Have to Say -
82 Reviews

Mark Davis
I had a fantastic experience with Thomas Air Conditioning & Heating! Our air conditioner had a troublesome issue late in the evening, and Gary, their service tech, came to the rescue. He was not only prompt but also extremely knowledgeable and courteous. Gary quickly identified and resolved the problem, ensuring our home was cool and comfortable again. I was impressed by his professionalism and dedication to customer service. Thomas Air Conditioning & Heating is fortunate to have such a skilled technician on their team. I highly recommend their services to anyone in need of HVAC assistance. Thanks again, Gary and Thomas Air Conditioning & Heating, for your exceptional service!
Michelle Davis
I had an amazing experience with Tomas Air Conditioning and Heating, thanks in large part to Gary, the outstanding professional who assisted us with our air conditioning needs. From the moment we contacted them, the level of service we received was top-notch. Gary's expertise and knowledge were evident from the start. He carefully assessed our cooling requirements, provided clear explanations of our options, and helped us choose the best solution for our home. His attention to detail and commitment to ensuring our comfort were truly impressive. Throughout the entire process, from consultation to service, Gary's customer service was amazing. He was patient, courteous, and always ready to answer our questions. It's evident that he takes pride in his work and genuinely cares about customer satisfaction. Our air conditioning system now runs flawlessly, thanks to Tomas Air Conditioning and Heating and the expertise of Gary. We couldn't be happier with the service we received, and we highly recommend them to anyone in need of heating and cooling solutions. Thank you, Gary and the entire team, for keeping our home comfortable!
John Galysh
Gary was the technician that was sent out to trouble shoot my a/c system. He was goal oriented, knowledgeable, professional, and courteous. I would definitely recommend him to any of my family and friends. Thanks again Gary.
Billy Hayes
Always show and always deliver
Brian Stoll
Gary knew what was wrong even before he took apart the unit. After explaining to him what happened, he immediately said most likely it's a contactor. Five minutes later, he showed me a broken contactor. Knowledgeable and a super nice guy!
Nancy McCracken
Located in Tool
Gary was the tech that came out he installed new fan blower for me he was very efficient & had to work under extreme heat but he was persistent & got the job done I recommend him highly!
Jennifer Ripple
Thank you Gary for stopping by Best Western Canton Inn and getting our kitchen AC up and running again. Fantastic, friendly, reliable and quick service.
Paraflam Dragonruff
Gary is the best! I appreciate yalls work getting us cool again.
Abner Duran
Service was quick and easy. They did a good job and answered all the questions I had. Recommending to my friends and family for sure
Andrew Hudler
I called Thomas heating and air at 930pm, and the Owner himself came out that night to help. I only use these guys. They have integrity.
Jim Farris
I worked for many years as chief maintenance engineer,and then facility manager for a large tech company.I worked with dozens of contractors. I would put them at the top of my service list as my go to guys. if I still worked there. Responsive, knowledgeable,honest and compassionate . Work was done quickly and efficiently. And my a/c system is working better than it did before. With the adjustments they made my summer electric bill has dropped by $100 month to month. AAAAA
Jim Farris
Located in Canton
I was chief engineer and then facility manager for a large tech company for many years I dealt with dozens of different contractors. Thomas is one of the best I have ever dealt with. Probably the top five in Texas. And I'm ranking them number one in service and knowledge. I called him on a Sunday morning they arrived within an hour and a half and had my unit up within a half hour tip top.
My AC started blowing warm air (bad thing in summer in Texas) so i put in a service request through Old Republic home warranty and was assigned Thomas Heating and Air. Got a call a couple hours after putting in request for them to set me up the next day with an appointment. Gary came out, diagnosed the issue within a few minutes and had my AC blowing cold air within 30 minutes of his arrival. Very professional and genuinely a great service tech! Would HIGHLY recommend them to anyone needing service!
Barbara Gilbert
Located in Mabank
Gary came today to fix our air conditioner. He was very knowledgeable, helpful , and , eager to solve our problem.He explained how the system worked and answered all our questions.I highly recommend him 5 Stars
Virgil Smith
Located in Ava
Besides being a great guy and easy to work with, Mr Ken provides excellent workmanship and follow up repair service. As a contractor myself, I recognize a skilled workmanship. You won't regret choosing Thomas Heat and Air...
Yumekie Jenkind
Sheryl Basco
Located in Hideaway
Thomas Heating and Air will not disappoint! They went above and beyond to make sure we felt comfortable with their service and they clearly knew what they were doing. They will return your calls almost immediately! AMAZING SERVICE! Gary and Lyle have exceptional customer service skills and will make sure you are well taken care of. I can't say enough good things about them. You won't find this attention to detail with anyone else. CALL THEM TODAY! Believe me, you will not be disappointed. We won't use anyone else!
Connery Carroll
Located in Canton
Very pleased with the work that Gary did. He was fast, efficient and friendly. Will definitely use Thomas Heat & Air in the future.
Anthony Smith
Located in Grand Saline
Great/Honest Service
Bethany Cobb
Came out at 8pm on a Saturday and had us back up and running in no time. Very impressed with response time and cost!
David Hunt
Located in Kaufman
Great Service, Quick response. The tech (Gary) was very thorough, and clearly knew his trade. Nice people. Great Company.
Located in MURCHISON
Mr. Gary came to do a service on our system. He was very friendly and courteous...even to my fur babies! He was quick, efficient, and knowledgeable at his work. I'd recommend him and Thomas Air to anyone!
Scott Anderson
After 3 days of waiting for my home warranty to call someone I gave up and called Thomas Air, they came same day, and fixed everything! Gary was great! He was professional, and worked quickly! I will be calling them again for future issues!
Vickie Strong
Located in Athens
I called at about midnight on Saturday night because the power went out to our ac. Got a return call within 5 to 10 minutes and they said they could be out by noon on Sunday.Technician was there about 8:30 and I had air again by 10 am. Technician was very knowledgeable and efficient and pleasant as well.Thank you very much!Vickie
The Vintage Vibes Shoppe
We live in Canton and we had Lyle and Heath come by today. They were very professional, fast, and efficient! I was very pleased. They were very friendly. I will definitely call them again if we have another a/c issue! Thanks again guys!!
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