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At Thomas Heating and Air, LLC we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
90 Reviews

Patricia White
Located in Hideaway
Gary provided absolutely wonderful service. Diagnosed problem right away and fixed it!
Jim Farris
I worked for many years as chief maintenance engineer,and then facility manager for a large tech company.I worked with dozens of contractors. I would put them at the top of my service list as my go to guys. if I still worked there. Responsive, knowledgeable,honest and compassionate . Work was done quickly and efficiently. And my a/c system is working better than it did before. With the adjustments they made my summer electric bill has dropped by $100 month to month. AAAAA
Larry Stratton
Located in CANTON
Thank you Gary for sending Lyle and Blake. These technicians knew exactly what they were doing and went above and beyond to satisfy me as a customer. Your need to satisfy a customer is a rare thing these days and greatly appreciated! I would absolutely recommend your company to anyone who is looking for an honest and caring company. Thank you again for your quick response and services. I would not hesitate using your services in the future.
Kent Jones
Located in Lindale
I could not be happier with the service received last year and today. Everything went extremely well. I was notified in advance of Gary's visit both times and he really knows just what to do and did it well. Our heating and A/C unit works great again and we will be sure to contact Thomas Air Conditioning & Heating the next time we need service! This company is best I have ever worked with (and I'm over 65 years old).
Peggy Dean
Always prompt and knowledgeable. Every fix was done the same day.
Karen Perry
Located in Canton
Gary is awesome! He has come to our house to fix both our A/C and the heater. He came out quickly in this freezing weather to get our heat going. He explains what he fixed and is very professional. Highly recommend!!
John White
Gary came out and was amazing! He found the problem quick and explained exactly what was wrong and fixed our heater in less than 20 mins. This company has my highest recommendations!!!!! Wonderful customer service!!!!
Paul Buchanan
Gary showed up a few minutes early, got to work right away and answered all of my questions while we looked at the 2 units. Gary explained to me what their service consists of on a yearly plan. We're looking forward to doing business with Thomas Heating and Air in the future. I highly recommend Thomas Heating and Air.
Bonni Crumpler
Located in Canton
Extremely impressed with Thomas heating and air. They came out in the evening, and took great care of my family. Gary was very friendly and knowledgeable and had an answer for every question I had!
Michelle Davis
I had an amazing experience with Tomas Air Conditioning and Heating, thanks in large part to Gary, the outstanding professional who assisted us with our air conditioning needs. From the moment we contacted them, the level of service we received was top-notch. Gary's expertise and knowledge were evident from the start. He carefully assessed our cooling requirements, provided clear explanations of our options, and helped us choose the best solution for our home. His attention to detail and commitment to ensuring our comfort were truly impressive. Throughout the entire process, from consultation to service, Gary's customer service was amazing. He was patient, courteous, and always ready to answer our questions. It's evident that he takes pride in his work and genuinely cares about customer satisfaction. Our air conditioning system now runs flawlessly, thanks to Tomas Air Conditioning and Heating and the expertise of Gary. We couldn't be happier with the service we received, and we highly recommend them to anyone in need of heating and cooling solutions. Thank you, Gary and the entire team, for keeping our home comfortable!
Mark Davis
I had a fantastic experience with Thomas Air Conditioning & Heating! Our air conditioner had a troublesome issue late in the evening, and Gary, their service tech, came to the rescue. He was not only prompt but also extremely knowledgeable and courteous. Gary quickly identified and resolved the problem, ensuring our home was cool and comfortable again. I was impressed by his professionalism and dedication to customer service. Thomas Air Conditioning & Heating is fortunate to have such a skilled technician on their team. I highly recommend their services to anyone in need of HVAC assistance. Thanks again, Gary and Thomas Air Conditioning & Heating, for your exceptional service!
John Galysh
Gary was the technician that was sent out to trouble shoot my a/c system. He was goal oriented, knowledgeable, professional, and courteous. I would definitely recommend him to any of my family and friends. Thanks again Gary.
Billy Hayes
Always show and always deliver
Brian Stoll
Gary knew what was wrong even before he took apart the unit. After explaining to him what happened, he immediately said most likely it's a contactor. Five minutes later, he showed me a broken contactor. Knowledgeable and a super nice guy!
Nancy McCracken
Located in Tool
Gary was the tech that came out he installed new fan blower for me he was very efficient & had to work under extreme heat but he was persistent & got the job done I recommend him highly!
Jennifer Ripple
Thank you Gary for stopping by Best Western Canton Inn and getting our kitchen AC up and running again. Fantastic, friendly, reliable and quick service.
Paraflam Dragonruff
Gary is the best! I appreciate yalls work getting us cool again.
Abner Duran
Service was quick and easy. They did a good job and answered all the questions I had. Recommending to my friends and family for sure
Andrew Hudler
I called Thomas heating and air at 930pm, and the Owner himself came out that night to help. I only use these guys. They have integrity.
Jim Farris
Located in Canton
I was chief engineer and then facility manager for a large tech company for many years I dealt with dozens of different contractors. Thomas is one of the best I have ever dealt with. Probably the top five in Texas. And I'm ranking them number one in service and knowledge. I called him on a Sunday morning they arrived within an hour and a half and had my unit up within a half hour tip top.
My AC started blowing warm air (bad thing in summer in Texas) so i put in a service request through Old Republic home warranty and was assigned Thomas Heating and Air. Got a call a couple hours after putting in request for them to set me up the next day with an appointment. Gary came out, diagnosed the issue within a few minutes and had my AC blowing cold air within 30 minutes of his arrival. Very professional and genuinely a great service tech! Would HIGHLY recommend them to anyone needing service!
Barbara Gilbert
Located in Mabank
Gary came today to fix our air conditioner. He was very knowledgeable, helpful , and , eager to solve our problem.He explained how the system worked and answered all our questions.I highly recommend him 5 Stars
Virgil Smith
Located in Ava
Besides being a great guy and easy to work with, Mr Ken provides excellent workmanship and follow up repair service. As a contractor myself, I recognize a skilled workmanship. You won't regret choosing Thomas Heat and Air...
Yumekie Jenkind
Sheryl Basco
Located in Hideaway
Thomas Heating and Air will not disappoint! They went above and beyond to make sure we felt comfortable with their service and they clearly knew what they were doing. They will return your calls almost immediately! AMAZING SERVICE! Gary and Lyle have exceptional customer service skills and will make sure you are well taken care of. I can't say enough good things about them. You won't find this attention to detail with anyone else. CALL THEM TODAY! Believe me, you will not be disappointed. We won't use anyone else!
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