Reviews

I've never posted about a company before, but I've been so pleased with the service received from this GREAT "hometown business" that I wanted to tell othes. We needed to replace our old Heat/Air Conditioner. Luckily, several good friends of ours recommended Thomas Heat/Air here in Canton. We contacted them and are glad we did. We got a fair price and prompt service. I highly recommended this company.

I can't give Thomas Heating and Air Conditioning enough praise for the work they did on my a/c recently. The owner Gerry is very personable, and extremely knowledgeable. He took a lot of time to explain everything to me as I had a lot of questions. His tech Lyle came out as scheduled and did an awesome job. I was extremely pleased with the work that was done and would recommend this company to anyone.

I can't give Thomas Heating and Air Conditioning enough praise for the work they did on my a/c recently. The owner Gerry is very personable, and extremely knowledgeable. He took a lot of time to explain everything to me as I had a lot of questions. His tech Lyle came out as scheduled and did an awesome job. I was extremely pleased with the work that was done and would recommend this company to anyone.

I can't give Thomas Heating and Air Conditioning enough praise for the work they did on my a/c recently. The owner Gerry is very personable, extremely knowledgeable and he took a lot of time explaining everything to me as I had several questions. His tech, Lyle came out as scheduled and did an awesome job. I am extremely pleased with the work that was done and would recommend this company to anyone.

AC was not cooling, I noticed the pipe going to the Condenser outside was frozen. Mr. Thomas came out and check the system. Did a great job and the cost was reasonable. Excellent service. Will call again and recommend to anyone. Update: there were other issues with my system, they came back out and took care of it right away. Love these guy, great organization!!!

Gary and Jeremy worked efficiently and ensured all repairs addressed my a/c problems. Thanks for a great job guys!

Great

Y'all my AC unit had my whole house sounding like I was in a tin can ratteling down the road! Gary Thomas stayed in contact before and after each visit. Technicians ,Gary and Jeremy, came day 1and diagnosed, day 2 fixed! My house is quiet again and twice the air flow now!! AND I got the service agreement which is totally a good deal and hard to find. I found Thomas Heating & Air a good/contentious business which is hard to find out here. 5 stars *for on-time, *fair competive pricing, *close communication with Owner, *good working webpage, *excellent follow-up. Thanks Gary we need more businesses like you. Dana in Canton

My A/C was just blowing normal air, I noticed that the fan and compressor weren’t working at all. Gave this peeps a called and told me they were coming next day in the morning. Is now 9:30 a.m and my A/C is working thanks to you guys! I will definitely recommend you guys with anyone who ever needs to fix their air conditionings. Thanks this was a great experience since I’m new in the area is always good to find great people who do their best for their clients!! God bless!

Called them on a Saturday night at 8:00pm. They worked me into the schedule quickly. They were very fast and professional. I would highly recommend them, and will be calling them for any future HVAC needed.

Took care of my family and did a great job if you need air or heat fixed he's the way to go

Very professional and knowledgeable!

Very impressed

These men went above and beyond to help me during the coldest time I ever remember Canton having. My heating unit went out and had to be replaced. These men came early and stayed until way after dark. They were not going to leave until I had heat. They kept me updated on their progress. If they told you something, they kept their word. During the snow storm, my mailbox was run over. They came today and fixed my mailbox! No charge! I highly recommend this company to everyone. You will not be disappointed!

Our heat went out late last night, called them this morning and they had a few others scheduled ahead of us but they made it out this afternoon and were able to fix the problem quickly and at a reasonable price. So thankful with the snow and freezing temperatures coming this week!

I rent a small 800sqft house. The owners called a AC repair company to resolve a heating issue with the central unit and left the problem worse than it was before. Called and spent my own money on Thomas and had the problem fixed in half the time it took the rental company to even call me back after their repair "expert" tried to fix the issue. Worth every penny I paid.

Wonderful service and best value within miles!! Heater went out just as it was getting cold and freaked out as it was freezing in the house. Got a call a couple hours in advance if they could come early which helped me out cause sooner the better! When they arrived it was nothing but professional and clean! They even explained the issue in a way I could understand. They definitely gained a loyal customer!

Good guy and takes care of his customers

So very cool! This morning on the hottest day of the year our air conditioner went silent. After calling to schedule an appointment Gerry stated he would work us in. As promised, Gerry arrived just hours later and fixed the problem. His professional and client satisfaction is unmatched. He is cordial and arrives with a big Texas smile. Well done Gerry and thank you. You have earned our business and recommendations. Kind regards, dave

Thomas H&A were very responsive to our needs. Came out when they said they would and answered all our questions. They removed the old air conditioner that was installed incorrectly and too small for the area and installed a new one. Tried to get the warranty with the old air conditioner to kick in but were refused because of the incorrect jury rigged too small air conditioner. They worked hard and got it right. We were very pleased and will continue to use them for maintenance.

Honest and helpful. Very happy with the service I received!!

In the middle of an East Texas summer heat wave, our AC went out. Old Republic Home Protection immediately assigned a contractor who determined that we needed a new unit. After two weeks we still had no AC. We were having trouble with the assigned contractor not doing what he said he would do and not communicating with us, so we expressed our frustration to Old Republic. This was a Thursday evening. Friday morning, Old Republic assigned a new contractor, Thomas Heating Air Conditioning. This new contractor was amazing! They came out early friday afternoon to inspect the unit and get information, purchased a replacement unit that same day, and Monday morning had a crew of eight people at our home to install the new inside and outside units. By 1 pm Monday we had AC! This was no easy job we learned, because the unit is a downward flow unit which is not standard. In fact, the heating unit had to be replaced as well, and Gerry Thomas, the owner, who was very hands-on and communicated with us extremely well, had a piece especially fabricated to fit correctly onto the system. We are extremely grateful to Old Republic and Thomas Heating Air Conditioning. We HIGHLY recommend them to anyone looking to work with a home warranty company or AC & heating company. In fact, we have already recommended Thomas Heating Air Conditioning to our realtor and some friends, because we want the people we care about to know where they can get great air conditioning and heating service if they need it.

We are delighted that Thomas Heating & Air Conditioning is servicing the Tyler area. Their fast, professional service was a life-saver to our family in the heat of the summer. They went above and beyond in getting a new unit installed quickly. The owner of the company personally followed up with us multiple times to ensure that we were completely satisfied with his crew's work. We will definitely use Thomas again for our Heating and AC needs! A job well done, communication was fantastic and they showed up when they said that they would!